Shipping


Good news: we provide EU and US delivery. Bad news: our products are so awesome that you might not be able to contain yourself while waiting for the shipment to arrive. Sorry.

Also, you will always get FREE SHIPPING for all orders valued 60 Euros or more.

Shipping fees

At the moment, we ship to the following countries and regions:

EU area (excluding Finland, Sweden and Norway): 

  • For orders valued less than 60 Euros, shipping is 15 Euros
  • For orders valued 60 Euros or more, FREE SHIPPING

If you're in Finland, Sweden or Norway, you can order our products directly from our good friends over at Musti & Mirri: Musti & Mirri FinlandMusti Norge and Arkenzoo Sweden

USA: 

  • For orders valued less than 60 Euros, shipping is 15 Euros
  • For orders valued 60 Euros or more, FREE SHIPPING

We're working super hard on bringing shipping options in the future to our Asian, Australian, New Zealand, Canadian (eh!), South American and African friends - hang tight! You can also find our products from e.g. Bloomingdale'sCrate & Barrel, Healthy Spot and Ikarus.

Shipping times and carriers

For EU shipments we will use either DPD, DHL or GLS, and the estimated arrival times are between 3 and 7 business days after confirmed shipment. For all US shipments, we will use FedEx and the estimated arrival time is between 5 and 8 days. You will always get a tracking code and the package will be delivered to your home door.

Customs fees

Our products will be sent either from our Helsinki office in Finland (EU shipments) or our US office (US shipments). Usually there are no customs fees or taxes inside the European Union, but if there are for some reason, you will have to pay for them in full when the package arrives to you. We're very sorry about this, but unfortunately, customs fees are out of our hands.

Any questions? 

We're always here for you (well not always, we do need to sleep at night) so if anything seems to have gone wrong with your order, please let us know immediately and we'll fix it. You can contact us via email at happypetproject at magisso.com